Plastik offers a single centre dedicated to customer service which is able to follow customers, taking care of all their needs. Each employee working at the centre guarantees assistance to customers for all products made by the Plastik Group. Working in close collaboration ensures that tailor-made solutions are continuously found in order to achieve a working method focussed on maximum customer satisfaction.
- Assistance in directing requests for information and sending replies in suitable time
- Assistance in determining delivery schedules and management of requests for early/delayed delivery
- Technical assistance for administrative and logistic solutions
- Assistance for general information and receiving technical information